Professional, Compassionate, Patient-Centered Hearing Care

Hearing Aid Repair and Maintenance

Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want our hearing specialist to evaluate the extent of repairs needed. We are equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office setting in a short period of time; others may need to be sent to the manufacturer for repair.

Our hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. We will work as a liaison between you and the manufacturer should it require being sent away, to ensure you are up-to-date and know when you’ll be getting your devices back.

Hearing aid repairs

If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee depending on the extent of the repair and the age of the hearing aid. Depending on the hearing aid manufacturer, this repair may come with a new year-long warranty. In the event your hearing aid is severely damaged and unable to be repaired, our professionals will work with you to determine what devices would be best for your current needs. Your hearing professional will provide you with details when you bring your hearing aid into the office.

Hearing aid maintenance

One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, removing batteries at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. Remember to talk with your hearing care professional if you discover any kind of malfunction or damage to your device.

Hearing Aid Wax Guard

Most styles of hearing aids use white wax guards to protect the receiver of the hearing aid from damage caused by earwax. Depending on the amount of earwax in an ear, the wax guard may need frequent changing. In some models of hearing aids, the wax guard is hidden under-neath the dome, or even embedded inside a custom earmold attached to the receiver wire.

Change your wax guard if your hearing aid sounds weak or dead. It is also encouraged that you use magnification with a good light source to examine the status of your waxguard every 1-2 days to ensure proper functionality of your hearing aid. To Change Your Wax Guard, Follow These Simple Steps:

  1. If your device is a behind the ear style, remove the dome by pinching and wiggling it off the receiver. This will expose the white wax guard underneath.
  2. Insert the black prong end of the wax guard stick into the soiled white wax guard of your hearing aid.
  3. Pull the stick straight out of your hearing aid to remove the soiled wax guard from your device.
  4. Flip the wax guard stick around so that the end with the fresh wax guard is ready to be inserted into your hearing aid.
  5. Using the wax guard stick, insert the fresh wax guard into the receiver of your hearing aid.
  6. Pat the new wax guard in your device lightly with your finger, to ensure the wax guard is seated fully into your device.
  7. If your device is a behind the ear style, replace the dome by wiggling it back over the receiver. Check to make certain it is securely attached, to avoid it accidentally falling off into your ear.

Additional helpful Information

Please reference our guides below for additional helpful information and tips: